Clear scope
Import, export, transit, warehousing and free zone work explained separately, so enquiries arrive under the right regime.
For Customs Brokers
Customs Broker Website
An importer checks the broker they were referred to before the first shipment moves: which customs offices you clear at, which regimes your team handles, who follows the file. A corporate site that answers those three in writing brings you better-matched enquiries. Forpus builds sites for customs brokerage and foreign trade firms.
What does a customs broker website include, and what does it cost?
A customs broker's website is your firm's own address for setting out your scope, the customs offices you clear at and how a file is followed, so a new importer can reach you. A typical site Forpus builds carries separate pages for import, export, transit, bonded warehouse and free zone procedures, a section listing the customs offices you are authorised at, advisory topics such as inward processing, authorised economic operator status and tariff classification, a KVKK-compliant quote form, document checklist pages, a blog for regulatory articles, and a corporate, mobile-first design. A site focused on introducing the firm runs ₺50,000–85,000 and goes live in one to two weeks. A corporate site with every regime on its own page runs ₺90,000–150,000 over two to four weeks. A client portal where importers follow their own files starts at ₺220,000. Professional rules keep fee lists and work-soliciting claims off the site, and the domain stays in your account, not the agency's.
Customs offices in writing
List the offices you clear at; it is the first thing an importer asks before calling.
Found on Google
Built to appear for 'customs broker + city' and for searches made by customs office name.
What's included?
- Service pages (import, export, transit, warehousing)
- Customs offices and authorisations page
- Advisory topics (inward processing, AEO, classification)
- Document checklists and process explainers
- KVKK-compliant quote and contact form
- Regulatory blog, corporate mobile-friendly design
Frequently asked questions
How do professional rules affect the site?
Customs brokerage is a licensed profession in Turkey, and both the customs regulations and the brokers' association rules restrict advertising and work-soliciting activity, so the site has to stay on the informational side. In practice that rules out published fee lists, promises of outcomes, and comparative claims against colleagues. What stays open is wide: your scope, the regimes you work in, document checklists, process explainers, your team's experience and regulatory articles. The licence is in your name, so responsibility for what the site says rests with the broker, not the agency. We build within that frame and leave the final approval to you.
Can we publish our fees?
We advise against it. A minimum fee tariff for customs brokerage is published in Turkey, and promoting the work on price invites the claim that you are undercutting it. We explain scope instead: the steps in each procedure, the documents required and what drives the timeline. Quotes go out one by one, based on what comes through the form.
Can clients follow their files from the site?
Yes, at the portal tier. A client sees their own files, the declaration registration details, the documents they uploaded and the payment records, while your team tracks which file is missing which document from one screen. Smaller offices usually manage fine on email; as file volume grows, the 'where is my file' calls make the portal pay for itself.
Can you show which customs offices we work at?
Yes, on a page of its own, office by office, with the regimes handled at each and whether you have a branch there or work through representation. It answers the question importers ask first and helps you appear in searches made by customs office name.
Do we need an English version?
If you work the export side with foreign buyers, forwarders or foreign-owned companies, yes - they pick a broker they can read in their own language. Machine translation is not a language version, though: we write the English pages separately and link the two properly for search engines.
Can you refresh our existing site?
Yes. We rebuild while keeping your content and your search-engine history, and redirect the old URLs to the new ones. If you have years of regulatory articles, we review together which ones are still accurate before they go back up.
Customs Broker · BUILT FOR YOU
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